We want you to be 100% satisfied with everything from GioJoso. If for any reason you’re not satisfied, you may return the unused portion within 30 days for a full refund. There are no refunds offered after 30 days. Refunds will be to the customer's orginal form of payment in its entirety (i.e. the full amount of the transaction). If you wish to return your item please send back to the address below. Include a note explaining the reason for the return. Shipping and handling costs are not refundable. ALL RETURNS SHOULD BE MAILED TO: GIOJOSO 11709 Roe Avenue, Suite D, Leawood, KS 66211 ​ As an e-commerce business, internet fraud is one of our foremost concerns. With this in mind we use leading technology to ensure your data is never compromised. Likewise we use stripe to handle all payment transactions. Thus all payment data is captured by Stripe who are regarded as one of the most secure card payment systems in the United States. Your name and address information is captured by our secured server which is SSL compliant and this information is only used to process your order and ensure its timely delivery. We don't store bank details nor do we share customer details with any 3rd Parties other than couriers to allow for delivery of your order and give you the option of changing your preferences should you wish to do so. We ask for the basic minimum data from you to process your orders and we don't scrape any hidden data from your computer.

WE CURRENTLY ONLY SHIP WITHIN THE USA. GIJOSO uses USPS for all standard shipments Orders are trypically fulfilled within 1-2 business days and shipped out using standard shipping rates. Expedited Shipping options are also available.